How we work
Four stages, same order every time
Our proven process ensures quality, safety, and customer satisfaction on every project. From initial consultation to ongoing support, we follow a systematic approach that delivers consistent results.
- Survey before price
- Written scope
- Tested handover
- Support afterwards
Our Process
A clear path from concept to completion
We believe in transparency and structure. Every project follows these four essential stages to ensure nothing is overlooked and expectations are met.
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01
Site survey
We walk the site, check the existing supply and loads, and confirm what's actually feasible before we quote.
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02
Design & quote
A written scope and single-line diagram where relevant, priced against materials and labour — no verbal estimates.
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03
Install & test
Installation to code, with load and continuity testing before anything is energised for use.
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04
Handover & support
Documentation, a walkthrough of your system, and a direct line for servicing or emergency call-out.
Stage 01
Site survey & assessment
We walk the site, check the existing supply and loads, and confirm what is actually feasible before we quote. Our technicians assess your current infrastructure, identify potential challenges, and determine the optimal solution for your specific needs.
This is also where a bad idea costs nothing: if the panel cannot take the load, or the roof aspect will not support the array you had in mind, you hear it here rather than in an invoice.
- You getA measured note of existing supply, board and loads.
- We checkEarthing, protection devices, cable routes and access.
- What changesThe scope is fixed before anything is ordered.
Stage 02
Design & quote
A written scope and single-line diagram where relevant, priced against materials and labour — no verbal estimates. We provide detailed documentation outlining exactly what will be done, the materials to be used, and the total cost.
You can share it with a consultant, a landlord or a finance approver without needing us in the room.
- Line by lineMaterials, units and labour shown separately.
- DrawingsSingle-line diagram for panels and changeovers.
- ValidityAn issued quote with a stated expiry, not an open figure.
Stage 03
Install & test
Installation to code, with load and continuity testing before anything is energised for use. Our certified technicians follow strict safety protocols and industry standards, and every installation undergoes rigorous testing to ensure proper operation, safety compliance and optimal performance.
Sites are left tidy and labelled. If isolation is needed while we work, you are told in advance.
- Own crewNo unvetted sub-contractors behind the panel.
- TestingLoad and continuity checks before energising.
- LabellingCircuits and boards identified as built.
Stage 04
Handover & support
Documentation, a walkthrough of your system, and a direct line for servicing or emergency call-out. We hand over manuals, warranties and maintenance guidance, walk you through operation, and stay reachable for the life of the installation.
Preventive servicing can be scheduled against the same record, so the next visit does not start from zero.
- WalkthroughWhere it isolates, what to watch, what not to touch.
- RecordsManuals, test results and maintenance guidance.
- On callServicing and 24/7 emergency response.
Every job, every time
What you get when VoltPro signs the scope
The paperwork is part of the installation. Anything we hand over has been measured, tested and written down — so the next technician on your site is not guessing.
See how we work- Written scope, not a verbal estimateMaterials and labour priced line by line before work starts.
- Single-line diagram where relevantFor panels, changeovers and distribution upgrades.
- Tested before it is energisedLoad and continuity checks on every circuit we terminate.
- Handover documentationManuals, test results and an as-built record for your files.
- A walkthrough of your systemWe show you where it isolates and what to watch for.
- A direct line afterwardsServicing, preventive maintenance and 24/7 emergency call-out.
Why Our Process Works
Benefits of a structured approach
The process is not paperwork for its own sake. Each stage removes a way projects normally go wrong.
Quality Assurance
Each stage includes quality checks to ensure standards are met before proceeding.
Timeline Clarity
Clear milestones keep projects on track and manage expectations effectively.
Documentation
Comprehensive records provide transparency and support future maintenance.
Customer Satisfaction
Regular communication and clear deliverables ensure you are always informed.
Where we work
Nairobi crews, and the counties around it
Most of our sites sit inside the metro, so a technician can usually walk the property within the week. Further out, the same survey-first process applies — we just plan the travel into the programme.
- 24/7
- Emergency call-out across the metro
- 1 day
- Typical callback on a new request
- 13+
- Service lines under one contract
Before you book
Questions about the process
What each stage commits us to, and what it commits to you.
A technician calls you back within one business day to confirm the scope and arrange a site visit. If you leave an email address, you also get a written confirmation of what you asked for.
Because a price without measured loads and a look at the existing supply is a guess. We walk the site first, then issue a written scope priced against materials and labour, so the number you approve is the number you pay.
Yes. Solar, backup power, wiring, switchgear, CCTV, access control and gate automation are all installed by the same team, surveyed and documented once instead of three times.
Upgrades, fault-finding, extensions and rewires are routine for us. The survey checks the existing supply and boards first, and anything non-compliant gets written into the scope rather than quietly covered up.
Documentation, a walkthrough of the system, and a direct line for servicing or emergency call-out. You should know where things isolate before the team leaves site.
Residential homes, commercial offices, industrial sites and institutions such as schools and clinics. The process is the same at every size; only the paperwork depth changes.
Stage one starts with a visit
Book the survey, get the scope.
Tell us what needs to be powered, upgraded or secured. We will walk the site and put the answer in writing.
Request a site visit
A technician calls you back within one business day to agree a time.